AI Call Management for Sales and Customer Service Teams
Poorly trained call center agents aren't just frustrating your customers—they're costing you valuable leads and revenue. What you really want is confidence that every customer interaction ends with satisfaction, not frustration.
24/7 Call Agent
Never miss a call with our 24/7 AI-powered call agents. They handle inquiries, schedule appointments, and provide information just like a human assistant.
Call Transcripts & Summary
Get detailed call transcripts and summaries to analyze customer interactions, identify trends, and improve your team's performance.
Call Scoring & Coaching
Improve your team's performance with our advanced call scoring system. Analyze calls, identify areas for improvement, and deliver targeted training.
Call Scoring & Coaching
Improve your team's performance with our advanced call scoring system. Analyze calls, identify areas for improvement, and deliver targeted training.
CallGuardian is built for
🔧 HVAC & Plumbing Services
Quickly book service calls and handle emergencies 24/7.
🔌 Electrical & Field Contractors
Capture leads, even on the busiest job sites.
🤝 Sales & Customer Service Teams
Save on staffing costs while delivering professional 24/7 service.
🏠 Property Management Companies
Respond to tenant requests any time, day or night.
Complete call agent management
Our comprehensive platform offers everything you need to transform your business communications and never miss another opportunity.
Call Scoring & Coaching
Improve your team's performance with our advanced call scoring system. Analyze calls, identify areas for improvement, and deliver targeted training to help your agents excel in every customer interaction.
- Automated scoring based on customizable criteria
- Identify specific areas for agent improvement
- Track progress over time with detailed analytics
- Deliver targeted coaching based on real conversations
Call Transcripts & Summary
Get detailed call transcripts and summaries to analyze customer interactions, identify trends, and improve your team's performance.
AI Call Agent
Never miss another opportunity with our intelligent AI call agent that ensures every call is handled professionally, even when your team is unavailable.
- Human like voice
- Scale your call handling instantly during peak seasons without the hassle of hiring and training temporary staff.
- Tailor our AI Call Agent to your business needs with customizable greetings, call scripts, and branding, ensuring a personalized experience for your customers.
- Searchable archive of all customer conversations
Try it for yourself!
Hear our AI Call Agent in action. Enter your phone number for an instant demo—no sales calls, promise.
Hear Actual customer calls
Appointment Scheduling
Service Request
Product Inquiry
Emergency Response
Campaign Tracking
Turn every call into measurable ROI with our complete marketing attribution system. Track which campaigns, keywords, and channels are driving your most valuable calls and optimize your marketing spend accordingly.
- Track calls back to specific marketing campaigns
- Identify your most effective marketing channels
- Calculate accurate cost-per-acquisition
- Optimize marketing spend based on call quality
Call Routing
Direct calls exactly where they need to go with flexible routing options.
- Route incoming calls to any phone number or VoIP softphone.
- Identify your most effective marketing channels
- Keep your existing number by forwarding or porting it to CallGuardian, or get a fresh start with a new number. Seamless transition with zero downtime.
- Enjoy competitive per-minute rates that keep your communication costs low without compromising on quality or features.
Why CallGuardian Pro?
We understand the challenges you face with call quality management. Here's how we address your needs and concerns.
How You'll Feel Using Our Product
With CallGuardian Pro, you'll finally feel in control of your customer service quality. Imagine the relief of knowing exactly which calls need your attention before small issues become major problems.
How Your Business Will Get Better
CallGuardian Pro automatically scores every call against the key attributes you define. When a call falls below your standards, you're instantly alerted via SMS or email. Every call is recorded and transcribed, giving you the exact moments to address during coaching sessions. Our detailed reports even provide specific suggestions on how your team can improve.
What Happens If You Don't Use It
Without a system to monitor call quality, you'll continue losing customers silently. Poor interactions will remain unaddressed, and your team won't have the specific feedback they need to improve.
What Frustrates You Most
No more guessing which calls need your attention. No more customers slipping through the cracks. No more wasting hours listening to recordings trying to find coaching moments.
What Doubters Might Say
Some might say call scoring is too complicated or time-consuming—but our automated system does the heavy lifting, delivering actionable insights without adding to your workload.
How CallGuardian Works
Our simple yet powerful platform makes call management effortless from setup to daily use.
Easy Setup Process
Getting started with CallGuardian is quick and simple. Be up and running in just a few minutes with our streamlined setup process.
Call Recording & Quality Scoring
Every call is automatically recorded, transcribed, and scored to help you maintain consistent service quality and identify coaching opportunities.
24/7 Call Agent
Never miss another opportunity with our intelligent AI call agent that ensures every call is handled professionally, even when your team is unavailable.
Instant Notifications
Stay informed about every customer interaction with customizable notifications that keep you and your team in the loop at all times.
"I was skeptical about using an AI call system, but CallGuardian Pro has been a game-changer. We've seen a 35% increase in leads from after-hours calls, and our customers appreciate always reaching a responsive 'agent'. It's like having a 24/7 receptionist without the overhead."
Simple, Cost-Effective Pricing
Slash your call handling costs by up to 60% while improving responsiveness and customer satisfaction.
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All Pro Plan Features
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$0.29 cents per minute for AI call agent
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$0.05 cents per minute for call transcription
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$2 per phone number
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Free onboarding
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12/7 support
Basic
For personal use or small teams with simple workflow or to replace calls going to email.
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$0.29 cents per minute for AI call agent
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$0.05 cents per minute for call transcription
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$2 per phone number
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Unlimited SMS & Email notifications
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Customize greeting & voice
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12/7 email support
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$0.29 cents per minute for AI Call Agent
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$0.05 cents per minute for call transcription
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$2 per phone number
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Everything in Basic Plan
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Advanced call routing including ring-all and call hunting
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12/7 email support
CallGuardian Pro for Your Industry
See how our solution can be tailored to your specific needs
Boost Your Sales Team's Performance
Never miss another opportunity again. CallGuardian Pro helps your sales team capture every lead, improve call quality, and close more deals through better call management.
- Capture leads 24/7 with AI call agent
- Score sales calls to identify coaching opportunities
- Track campaign performance with call attribution
- Get instant notifications for hot leads
Elevate Your Customer Support
Deliver exceptional customer support with CallGuardian Pro. Monitor call quality, identify areas for improvement, and ensure every customer interaction meets your high standards.
- Automatically score support calls against key metrics
- Identify training opportunities with call transcriptions
- Ensure consistent support quality across your team
- Handle after-hours support with AI call agent
Streamline Property Management
Improve tenant satisfaction and reduce administrative burdens with CallGuardian Pro. Our solution helps property managers respond to tenant requests efficiently and effectively.
- Automate tenant communication with AI call agent
- Route maintenance requests to the right team members
- Monitor call quality for tenant satisfaction
- Securely record and transcribe tenant calls
Maximize Your Salon's Performance
Never miss another appointment or opportunity with CallGuardian Pro. Our solution helps salons capture every lead, improve call quality, and boost customer satisfaction.
- Capture appointment requests 24/7 with AI call agent
- Automatically schedule and confirm appointments
- Send appointment reminders to reduce no-shows
- Track which services generate the most calls
Real Estate Call Management
Never miss a potential buyer or seller again. CallGuardian Pro helps real estate professionals capture every lead, even when showing properties or in meetings.
- Capture property inquiries 24/7 with AI call agent
- Route calls to available agents based on property type
- Track which listings generate the most interest
- Get instant notifications for hot property leads
Healthcare Communication Solutions
Improve patient communication and appointment management with CallGuardian Pro. Our HIPAA-compliant solution helps healthcare providers deliver better patient experiences.
- Handle appointment scheduling after hours
- Route urgent calls to on-call providers
- Monitor call quality for patient satisfaction
- Securely record and transcribe patient calls
Questions & Answers
Discover how our AI Call Agent can transform your field service business with round-the-clock customer service and seamless integration.
1. What's an AI Call Agent and how can it help my small business?
An AI Call Agent is a smart tool that answers your phone calls 24/7, even when you're busy. It's perfect for small businesses like plumbers, electricians, or roofers. It makes sure you never miss a customer call, which can lead to more business and happier customers.
2. How does the AI Call Agent work?
When someone calls your business, our AI answers the phone. It talks to the caller, understands what they need, and how urgent it is. Then, it sends you and the customer an email and text message. These messages tell you when the customer wants you to call back to set up an appointment.
3. What makes your AI Call Agent special?
Our AI Call Agent is really good at talking to customers. It sounds natural, almost like a real person. It also fits right into how you run your business, sending you updates right away so you always know what's going on.
4. Is my business information safe with your service?
Yes, absolutely. We take keeping your information safe very seriously. We use strong security measures to protect your data. Your customers' details are kept private and safe from anyone who shouldn't see them.
5. Can I make the AI Call Agent fit my small business needs?
Yes, you can! You can change how the AI greets callers, what it says, and how it sends you messages. We make sure it works well with your business, no matter how big or small you are.
6. Can I choose the voice for the AI Call Agent?
Yes, you can! You can pick the voice that sounds best for your business. Whether you want it to sound professional, friendly, or informative, we have options to make sure it represents your business well.
7. Can I see how well the AI Call Agent is doing?
Yes, you can. We give you easy-to-understand reports that show how the AI is performing. You can see things like how many calls you're getting, how quickly calls are answered, and what customers are saying. This helps you make smart decisions to improve your customer service.
8. How easy is it to start using your AI Call Agent?
It's very easy to get started. Our team helps you set everything up, from choosing a phone number to setting your preferences. We also provide training and ongoing help to make sure you can use our service without any hassle.
Have any questions? Get In Touch